Shipping something to us?
Please include any comments
Mail the item to:
2 Marconi Crt #7
Drop us a line.
When will my order ship?
Orders in stock are usually shipped within 1–3 business days. For small goods, please allow up to 3–5 days for your order to go out.
Where do you ship?
Almost everywhere. Email firstname.lastname@example.org if you’re having trouble placing an order.
What if my tracking number doesn’t work?
Confirmation is sent when your shipping label is printed, please allow up to 12 hours for this information to update.
How long does it take for a refund to go through?
We will process your return as soon as we receive it, please allow 3–10 days for your bank account to update.
Do you take custom orders?
We are unable to make custom pieces for individuals most of the time, however, can accommodate special projects with larger quantities. Contact email@example.com for more information.
Where can I purchase your products?
All of our stockists are listed under “About” on the website.
How do I become a dealer?
If you would like to be considered, please email firstname.lastname@example.org. Include a link to your website, other brands carried, pictures of your store and your “wish list”. We will review your store and respond within 1–3 days.
What if I’m experiencing issues with your website?
If you are having trouble checking out or other website issues please email us at email@example.com. We will respond to you as quickly as possible.
For all press inquiries, please contact firstname.lastname@example.org.
Terms & Conditions.
Shipping & Delivery. via Canada Post
Returns & replacements.
We do not accept returns.
Privacy & security.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers